Things to Know Before Your Appointment

Please bring your New Patient Paperwork to your appointment along with your photo ID and Insurance Cards. You may also visit our website at www.mycvmd.com if you did not receive your paperwork in the mail.

Remember any copay and deductible that you may owe, will be collected at the visit.

We want to keep our patients and families safe and ensure the ability to meet each and every need during COVID19 and beyond.

PLEASE NOTE:

• Contact our office at (205) 752-0694, if you have a fever, cough, shortness of breath, loss of taste or smell, are awaiting COVID test results, or to your knowledge have been exposed to anyone who has tested positive or waiting on results. We may need to reschedule your appointment.
• Facemasks or Face Coverings are still required upon entrance of the DCH Medical Tower
• We are requesting only one visitor to accompany the patient, if needed.

Billing: Statements for our services are mailed monthly. Questions regarding your statement should be directed to our business office staff, either by coming to our office or by calling our business office at 205-752-0694.

Insurance: You will be responsible for any co-pay, deductible and non-covered services. Co-pays are due at the time of service. We accept cash, check, Visa or MasterCard, Discover and American Express.

We accept assignment on most insurance companies and participate with the following payers:
Blue Cross/Blue Shield of Alabama PMD
Medicare, Medicaid, Champus
Phifer Wire, UMWA, AETNA
United Healthcare, Guidstar
Medicare Advantage products (such as Blue Advantage)
And most other insurance companies

Should you have financial problems that result in a payment delay, please contact us. We won’t know you are having problems unless you tell us. We will make every effort to work out an acceptable payment plan.

APPOINTMENTS

Appointments are scheduled during normal business hours, 8 am to 5 pm - Monday thru Friday. Our automated appointment reminder system will call to remind you of your upcoming appointments and you’ll also receive a text message as well.

Need to cancel or reschedule your appointment?:

Call Cardiology Consultants at (205) 752-0694 during regular business hours of 8:00 am to 5:00 pm. Reminder there is a $40.00 No Show fee for established patients who do not cancel within 48 hours of scheduled appointment. A $50.00 No Show fee for New Patients or test/procedures who do not cancel within 48 hours of scheduled appointment.

We prefer to refill your medications at the time of your office visit and will provide enough to last until your next office visit. Please bring your medicine bottles and/or a detailed list of your current medications with you to each appointment. Refill requests are handled during normal office hours only. Call you pharmacy if you need a refill; your pharmacist is in the best position to safely and accurately coordinate the request with our staff. Your prescription will be sent in electronically within 24 hours. Please try to anticipate your need for prescription refills, as we do not call-in medications over the weekends. We understand the high costs of medication prescriptions and we will try to provide alternative options when necessary. Samples of prescribed medications are occasionally available and are distributed as per your doctor’s instructions.

During Office Hours - Urgent Problems: If you develop an urgent problem other than an emergency, please call our office Monday to Friday between 8:00 A.M. and 5:00 P.M. Your cardiologist will review your problem and medical record. A nurse will call you back with your physician’s instructions. After hours, your urgent calls will be forwarded to our cardiologist on call.

After Office Hours - Emergencies: If you develop an emergency problem, please go to your nearest hospital emergency room or dial 911. In the Tuscaloosa area, use DCH Regional Medical Center Emergency Department. Identify yourself as one of our patients and request that the Emergency Department physician evaluate your problem and begin any needed emergency treatment. The Emergency department physician will contact our cardiologist on call for any needed help in your care.